Quick Reference Emergency Guide for Ruby Hill, CA Residents

Updated October 1, 2026

While Ruby Hill is geographically part of Pleasanton, this list integrates the neighborhood’s unique community contacts and regional service routing (like Livermore’s wastewater treatment) alongside the standard essential numbers.

🚨 ALERTS & IMMEDIATE EMERGENCIES

• Police, Fire, and Medical Emergencies: 911
• National Suicide & Crisis Lifeline: 988 (Call or Text)
• California Poison Control: (800) 876-4766
• Alameda County Essential Community Services: 211 (Shelters, relief, and recovery information)
• AC Alert (Alameda County): Sign up at acalert.org for local disaster and power shutoff notifications.
• Genasys Protect: Use the website/app to check real-time evacuation zones.
• Nixle Alerts: Text your Zip Code to 888777 for quick text message alerts from local police.

🏥 MEDICAL SERVICES & HOSPITALS

• Stanford Health Care / Valley Medical Center (24-Hour Emergency Room): (925) 847-3000 Location: 5555 W. Las Positas Blvd, Pleasanton

🚓 POLICE, FIRE & DISPATCH (Non-Emergency)

• Pleasanton Police Department: (925) 931-5100
• Livermore Fire Department (Serves Ruby Hill / Pleasanton): (925) 454-2361
• Alameda County Emergency Services: (925) 803-7800
• Alameda County Sheriff’s Office: (925) 551-6970
• California Highway Patrol: (925) 828-0466

⚡ ESSENTIAL UTILITIES

• PG&E (Power Outages & Gas Emergencies): (800) 743-5000
• Pleasanton Water (Utility Billing & Service): (925) 931-5500
• City of Livermore Water Reclamation Plant (Sewer Services for Ruby Hill): (925) 960-4300
• Pleasanton Garbage Service: (925) 846-2042
• Refund Recycle Center / Waste Management: (925) 606-1435

⛳ RUBY HILL COMMUNITY & LOCAL RESOURCES

• Ruby Hill Owners’ Association (HOA) Office: (925) 417-1903 For neighborhood-specific issues, private property concerns, and gate access management.
• The Club at Ruby Hill (Private): (925) 417-5840
• Pleasanton Animal Control: (925) 371-4848
• Pleasanton City Council: (925) 931-5001
• Pleasanton Library: (925) 931-3400
• Pleasanton Parks Department: (925) 931-5340
• Pleasanton DMV: (800) 777-0133
• Pleasanton Post Office: (800) 275-8777