Community Action 155: Help Someone Locate Essential Community Services

The Idea: Help a resident find reliable information about food, shelter, healthcare, transportation, legal assistance, disability services, employment, emergency support, or another essential need.

Why It Matters: People may struggle to locate services because of language, disability, limited internet access, unfamiliarity with local systems, or an urgent change in circumstances.

Try It Today: Identify the official public agency, established nonprofit, or recognized information-and-referral service responsible for the person’s need.

Make It Work for You: Respect privacy and obtain consent before assisting. Do not request unnecessary personal details, promise eligibility, impersonate the person, or provide professional advice beyond your qualifications. Call emergency services when there is an immediate threat to life or safety. Use qualified interpreters when important information could be misunderstood.

Take It Further: Help the person prepare questions, understand published instructions, arrange accessible communication, or contact an authorized resource navigator.

Community Connection: Essential services, informed assistance, accessibility, and resident well-being

Get Involved with Sanj Talks: Explore current opportunities

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